Services
Our meticulous process involves reviewing and analyzing every received invoice before processing payment. With a keen eye for detail, we ensure precision in accounting, billing, and the avoidance of overage charges. Your financial records are meticulously maintained for accuracy and accountability.
These agents work with clients to understand their needs and preferences and then help them find properties.
Effortless Online Rent Payments
Gone are the days of waiting for checks in the mail. Our online rent payment tool empowers tenants to make payments directly through our website, ensuring swift and hassle-free transactions every month. Tenants can conveniently pay via bank account or credit card with no additional fees.
To ensure prompt rental payments, we provide proactive email and phone reminders to tenants who haven't paid by the 5th of the month. We maintain consistent follow-up until payment is received.
Streamlined Rent Invoicing Process
To ensure clarity and convenience, tenants receive their monthly rental invoice at least one week prior to month-end via email or mail. This detailed invoice provides a breakdown of rent and any applicable lease or utility charges.
Tenants can easily access their rent balances or verify previous payments by logging in to our website at any time. Our goal is to provide transparent and accessible rent management solutions for our tenants.
Maximize Tax Savings with Our Expert CPAs
Benefit from exclusive discounts on tax filing in the U.S. through our extensive vendor network. Alternatively, we can collaborate seamlessly with your chosen accountant, offering support and guidance as needed.
Our CPAs possess in-depth knowledge of relevant tax laws, enabling us to identify opportunities for savings and mitigate risks of late fees and penalties. Count on us to optimize your tax payments and ensure financial efficiency.
Efficient Move-Out Inspections and Property Turnover
Prior to lease expiration, we conduct pre-move-out inspections to identify any potential issues. After the tenant vacates, our team performs a thorough check for damages or missing items. We obtain repair estimates and manage deductions from the security deposit as necessary.
Additionally, we oversee all aspects of apartment turnover, including painting, floor refinishing, maintenance, and repairs, aiming to minimize expenses and maximize savings for you.
Ensure Building Safety and Compliance with Equipment Inspections
Rely on our team to coordinate and facilitate equipment inspections as mandated by law or recommended for safety standards. By entrusting us, you mitigate the risk of fines and violations while extending the lifespan of your building's equipment.
24/7 Emergency Response for Your Peace of Mind
Our dedicated team of experts is available round-the-clock to swiftly address any apartment or townhome emergencies, preventing minor issues from escalating into major repairs. Tenants can reach us anytime via our direct emergency phone line.
In the event of a crisis, our proactive management team will mobilize swiftly, liaising with the necessary parties and maintaining an on-site presence to safeguard your interests.
Maximize Your Investment with Expert Renovation Oversight
In New York City's competitive luxury real estate market, delivering a high-end product is paramount to maximizing returns on your investment. Our team takes charge of every renovation project, regardless of size, ensuring exceptional results.
By leveraging our strong contractor relationships and closely supervising projects, we save you significant costs while maintaining quality standards. We work exclusively with trusted vendors, ensuring projects are completed on time and within budget.
Our hands-on approach to long-distance construction management lifts the burden off your shoulders, providing efficient oversight and ensuring your investment is utilized effectively.
Swift Solutions for Seamless Maintenance
A prompt response prevents minor issues from escalating. We specialize in maintaining HVAC systems, sprinklers, irrigation, and more to ensure your property runs smoothly.
Our aim is to connect you with insured, dependable vendors at competitive rates, guaranteeing each task adheres to our stringent quality standards.
Comprehensive Lease Documentation Services
We provide meticulous lease documentation tailored to the specific requirements of each apartment or townhome, ensuring you have the necessary paperwork protection. Our services extend to preparing lease renewals to accurately document tenant extensions, covering both rent-stabilized and free-market leases.
Remaining vigilant of legal changes, our team stays abreast of current regulations to guarantee that your documentation is always up-to-date.
Routine Inspections for Asset Preservation
During periods of tenant vacancy, our team conducts regular inspections to uphold the integrity of your asset. We prioritize safety and security while addressing any maintenance issues that arise. In the event of a deficiency, we meticulously document and report it to you, providing you with comprehensive updates on the condition of your property.
Effortless Tenant Request Management
Let us alleviate the burden of handling tenant requests, granting you peace of mind without the accompanying stress. With our extensive experience and understanding of resident expectations, we efficiently manage all tenant inquiries.
Our custom request tracking system ensures streamlined operations, saving you both time and money while keeping tenants satisfied. Offering same-day responses, tenants receive prompt acknowledgment of their requests. Our team is accessible 24/7 via phone, email, or our website, ensuring convenience and reliability for all communication channels.
Secure Your Asset with Proper Insurance Coverage
Appropriate insurance coverage is paramount in safeguarding your asset against potential losses. Given the intricacies of insurance, it's crucial to secure adequate coverage from a reputable carrier that honors claims promptly.
We assist you in navigating the complexities of insurance, facilitating quotes, and identifying the optimal policy at a competitive rate. With our guidance, you can rest assured knowing that your insurance needs are expertly managed every step of the way.
Stay Compliant with NYC Housing Laws
Our team remains vigilant, staying abreast of all changes in NYC housing laws to ensure your ongoing compliance. Should any legal issues arise, we provide access to in-house legal counsel at a discounted rate.
In circumstances requiring representation in court, we can act as your designated representative, providing comprehensive updates on all proceedings and ensuring your interests are protected.
Ensure Accuracy of Mortgage Escrows
Occasionally, banks may misjudge the funds required for insurance or property tax escrows. If you have mortgage escrows with a bank, we offer a meticulous review to confirm completeness and accuracy.
Our commitment extends to ensuring that any excess funds are promptly refunded by the bank, providing you with peace of mind and financial clarity.
Streamlined NYC Paperwork Assistance
From DHCR filings to HPD registrations, we handle all necessary paperwork for your property's operation in New York City. Despite the daunting nature of property filings, we've streamlined the process for seamless compliance with NYC guidelines.
Let us take care of your paperwork to prevent simple mistakes that could lead to costly fixes, allowing you to focus on what matters most.

